We love kids and go out of our way to make sure we keep them interested during the tour. Whether they are toddlers, pre-teens, teens or young adults we know just how to keep them engaged!
Tell us about their interests, their favorite movies, music and anything else that would be good to know. Your tour guide will do his or her best to incorporate into the tour the things we think he or she would like and find interesting.
We can even do a pre-tour call to discuss the tour and what we’ll be seeing. It’s always a good idea to include the children, if possible, in the discussion so they feel a part of the experience!
On a typical 6 hour tour we get of the vehicle about 6 or 7 times to do some further exploring. Every tour is customized, so we tailor the tour around your needs and interests. You have a lot of flexibility.
The longer the tour the more time we are able to spend outside of the vehicle. You may also choose to limit the amount of walking do you. The choice is yours. It also depends on the tour you book. Some tours include more sites that we get out at.
Both! Walking around New York is a great way to get to know it more intimately. This is why we incorporate walking through the neighborhoods and sites as much as possible into our tours.
Private tours are an excellent way to see the City because it’s just you and your guide, a local New Yorker. It’s more intimate. You can ask more questions and have it tailored to your specific needs and interests.
Our private tours also give you a good overview of New York. You can then go back to those areas you liked the most to explore them in more detail. And we can certainly help you with that too!
Getting around the City like a local using subways and taxis is also something every visitor should do at some point during their trip.
We use luxury late-model SUVs, sedans and stretch limousines for all our tours, airports and city transportation. All the SUVs and sedans have a moonroof for maximum visibility.
Yes. The driver is not the tour guide. You will have a separate tour guide in the vehicle with you in addition to the driver. All of our guides are licensed and meticulously trained to give you the best tour of New York City you can possible imagine!
Yes. While all our guide are amazing you can certainly request a specific tour guide. In fact, we give our guides a bonus for repeat customers who request them.
Go to our ‘Meet your guide’ section on this website to watch a quick video introduction of each of our tour guides! You can request any guide you want.
It depends on which tour you book. Every tour is highly customized to meet your specific interests, needs and requests. If there are specific sites that are important to you just let us know and we’ll be sure to put an emphasis on them in your tour.
If you have certain interests such as history, art, TV & movie locations or anything else be sure to tell us! We pride ourselves on giving you the most highly customized tour possible.
You can also see a list of sites for specific tours on our website. Just click on the name of the tour you are interested in, view the ‘itinerary’ and you will find all the details on what you’ll see.
From the homepage you will see a ‘View all’ link. This is take you to a list of all the tours and packages we currently offer. The ‘Day Tours’ and ‘Vacation Packages’ at the top of every page will also show you this.
If driving conditions are safe then, yes. Tours operate rain or shine. If there is inclement weather and conditions are determined to be unsafe we will contact you as soon as possible to try to reschedule your tour.
If your tour cannot be rescheduled and is cancelled by us due to inclement weather you will receive a full refund.
We always do our best to accommodate our guests. Last minute rescheduling of your tour can be difficult. If you would only like to start your tour a little earlier or later most of the times we can accommodate you. However, moving your tour to a different day at the last minute is usually not possible.
If, during your tour, you decide you’d like to spend more time at a particular site or see something that we didn’t plan on seeing initially your guide is usually able to accommodate you. You do have quite a bit of flexibility.
Our vehicles can accommodate a foldable wheelchair only. Large, electric wheelchairs unfortunately cannot be accommodated. Let us know your needs and we will do our best to accommodate you. We will also make you aware of exactly where we will be going along with the accessibility entrances at these locations.
Yes. Tours are available in Spanish, German, French, Russian and Italian.
Yes. All tours provide for a chance to grab a bite to eat. Most tours include NYC-style pizza or Katz’s Delicatessen but you may decide to have something else if you wish. Just let us know ahead of time and we will make a note of it.
Typically, lunch is taken “to-go” so as to maximize our time. If, however, you prefer a more relaxed sit-down meal just let us know and we will take care of it for you.
There is no dress code on our tours. The only exception is when we show you the secret wine cellar at the 21 Club, in which case business casual attire is required (no jeans, sneakers, baseball hats) with jackets for gentlemen.
Where comfortable shoes to do a fair amount of walking.
Absolutely! Every package you see on our site is fully customizable. You make it your own. You have a lot of flexibility. You can take a package you see and customize it. You can take several packages and combine them. Or you can start from scratch and create your own fully custom-tailored NYC package.
You’ll work one-on-one with your own personal concierge to create the perfect New York City experience that’s just right for you, ticking all the boxes and making sure you see and do all the things that are most important to you.
Yes! We love kids and we pride ourselves on creating New York City vacations experiences that are fun for the whole family. Whether you have toddlers, pre-teens, teens or young adults we’ll make sure that they have a New York City experience they’ll never forget.
Tell us about children’s interests, their favorite movies, music and anything else that would be good to know. Your tour guide and concierge will both do their best to incorporate into your tour and trip the things we think he or she would like and find interesting.
We can even do a pre-tour call to discuss the tour and what we’ll be seeing and doing. It’s always a good idea to include the children, if possible, in the discussion so they feel a part of the experience!
Yes, you can. If you would like to make changes to the days and times you do the different activities just let us know and we’ll do our very best to accommodate you. Keep in mind certain items in your package are non-refundable (such as theater tickets) once purchased. See our Cancellation Policy for specific details.
Yes. Some guests like to use their reward points for a free hotel stay or just to get points. You may certainly do this. Your package with us does not have to include the hotel. However, there are some perks that go with having us select and book your hotel as part of the package (just ask us about this for more details).
Yes. We have a selection of 20 hotels we think are the best ones to stay at in New York City. If you have reward points for one of these hotels you may certainly use them. If you would like to choose a different hotel to stay at you may do that as well.
The Personal Concierge Service is a one-on-one service provided to all our guests and clients who book a vacation package. It is the heart and soul of Romancing Manhattan Tours.
You will be designated your own concierge upon booking. Your concierge is dedicated to providing you with a highly personalized New York City experience. He or she will work with you tirelessly to make sure you have everything arranged just the way you want it.
Your concierge is the one who will be planning your itinerary, booking your theater tickets, restaurant reservations, tours and everything else you have decided to include in your package. He or she will be in touch with you throughout your trip to make sure everything is going smoothly and to see to it that you have everything you need.
Airfare can be provided upon request and included in your package.
Yes. Let us know what your requirements are and we will make sure any special arrangements needed are taken care of. Regarding our private tours the vehicles can only accommodate foldable wheelchairs.
Reservations are accepted at any time and are based on availability. Most of our guests and clients book their tour or package at least 1 month in advance.
If you are planning on visiting New York between April and December and are interested in booking a package it is best to make your reservation at least 3 months in advance. Hotel rates and theater tickets go up in price as you get closer to your travel date and availability becomes limited.
If, however, you need to book your package on short notice let us know and we will do our best to accommodate you.
If you are only booking a private tour then making your reservation between 1 and 3 months in advance is ideal, as we do sell out. Reservations less than 1 month in advance may be made if we have availability.
Yes. Let us know your requirements and we will do our best to accommodate you.
Private tours are available 24 hours a day 365 days a year including holidays (with limited availability on Christmas, Thanksgiving and New Year’s Day). After all, this is the city that never sleeps, right?
Our office hours are Monday through Sunday 8 am to 8 pm.
We understand plans change. If you need to cancel your reservation our goal is to provide you with a fair cancellation policy. Click here to view our full refund and cancellation policy.
We accept Visa, Mastercard, American Express and Discover cards. Cash is accepted as payment for private tours, however, a credit card is required to secure the reservation.
We’re all in this together. The health and safety of our guests as well as our staff is our #1 priority. Click here to view our health & safety policy.
Yes. Let us know what your requirements are and we will make sure any special arrangements needed are taken care of. Regarding our private tours the vehicles can only accommodate foldable wheelchairs.
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