Romancing Manhattan Tours

Please review these Terms and Conditions carefully. By accessing this website or booking services with Romancing Manhattan Tours, you agree to be bound by these Terms.

These Terms govern your use of our website and your participation in any tours, experiences, or services provided by Romancing Manhattan Tours.

Use of This Website

This website is provided for informational purposes and to facilitate bookings for experiences offered by Romancing Manhattan Tours.

By using this website, you agree to:

• Use the website only for lawful purposes

• Provide accurate information when making inquiries or bookings

• Not attempt to interfere with the operation or security of the website

All website content, including text, images, graphics, and design elements, is the property of Romancing Manhattan Tours or its licensors and may not be reproduced, distributed, or used without prior written permission.

Bookings and Payments

All bookings are subject to availability and confirmation.

By making a booking, you confirm that:

• You are at least 18 years of age

• You have authority to make the booking for all members of your party

• All information provided during the booking process is accurate

Payment terms and cancellation policies are outlined separately on this website and form part of these Terms and Conditions.

Romancing Manhattan Tours reserves the right to charge the payment method provided for any confirmed bookings or outstanding balances related to services reserved.

Customized Experiences

Many Romancing Manhattan Tours experiences are individually customized based on guest interests, availability, and logistical considerations.

As a result:

• Exact itineraries may vary

• Certain locations or venues may be substituted if unavailable

• Adjustments may occur due to weather, traffic, venue schedules, or operational considerations

When changes are necessary, Romancing Manhattan Tours will make reasonable efforts to preserve the overall quality and spirit of the experience.

Guest Responsibilities

Guests are responsible for ensuring they are physically able to participate in the activities included in their tour or experience.

Some experiences may involve walking, vehicle transportation, or time spent outdoors.

Guests are responsible for:

• Arriving on time at the agreed meeting location

• Following safety instructions provided by guides or hosts

• Conducting themselves respectfully toward guides, drivers, venues, and other participants

Romancing Manhattan Tours reserves the right to terminate an experience without refund if a participant engages in unsafe, illegal, or disruptive behavior.

Transportation and Third-Party Suppliers

Romancing Manhattan Tours works with a variety of independent third-party suppliers to provide certain elements of its experiences. These may include transportation providers, restaurants, venues, guides, performers, museums, or other service providers.

These suppliers operate independently and are responsible for their own operations, safety standards, and services.

Romancing Manhattan Tours does not own, manage, or control these third-party providers and cannot be held liable for their acts, omissions, negligence, delays, or operational issues.

Third-Party Costs and Advance Arrangements

Some customized experiences may require advance payments to third-party suppliers, including transportation providers, venues, performers, restaurants, or special-access locations.

Once these arrangements are confirmed, certain costs may become non-refundable.

In such cases, refunds may be limited to the portion of the experience that has not already been committed to third-party providers.

Delays and Operational Conditions

New York City is a dynamic environment, and certain factors may affect the timing or routing of experiences, including traffic conditions, weather, venue schedules, public events, or city regulations.

While we strive to maintain planned itineraries whenever possible, adjustments may occasionally be necessary.

Lost or Stolen Property

Romancing Manhattan Tours is not responsible for lost, stolen, or damaged personal belongings during participation in tours or experiences.

Guests are responsible for safeguarding their personal property at all times.

Photography and Promotional Use

During tours or experiences, incidental photography or video may occasionally occur for documentation or promotional purposes.

By participating in an experience, guests grant Romancing Manhattan Tours permission to use such imagery for marketing or promotional purposes unless the guest requests otherwise in advance.

Website Information Disclaimer

Information presented on this website is provided for general informational purposes.

While reasonable efforts are made to ensure accuracy, Romancing Manhattan Tours makes no guarantees regarding the completeness, accuracy, or availability of website content.

The website and its content are provided on an “as available” basis without warranties of any kind.

Limitation of Liability

To the fullest extent permitted by law, Romancing Manhattan Tours shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or participation in any tour or experience.

This includes damages related to travel delays, supplier issues, weather conditions, or circumstances beyond our reasonable control.

Indemnification

By using this website or participating in Romancing Manhattan Tours experiences, you agree to indemnify and hold harmless Romancing Manhattan Tours, its employees, contractors, and affiliates from any claims, liabilities, damages, or expenses arising from:

• your use of the website

• your participation in any tour or experience

• your violation of these Terms and Conditions

Payment Disputes

By completing a booking and providing payment information, you agree to the payment and cancellation policies associated with your reservation.

Guests agree not to initiate credit card chargebacks or payment disputes for services delivered in accordance with confirmed booking terms.

If a chargeback or payment dispute is initiated without valid cause, Romancing Manhattan Tours reserves the right to pursue recovery of the original amount due along with any administrative or legal costs permitted by law.

Dispute Resolution

Any disputes arising from the use of this website or participation in services provided by Romancing Manhattan Tours shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Arbitration shall take place in New York County, New York.

By agreeing to these Terms, both parties waive the right to pursue claims in court or participate in class-action proceedings.

Governing Law

These Terms and Conditions shall be governed by the laws of the State of New York.

Changes to These Terms

Romancing Manhattan Tours reserves the right to update or modify these Terms and Conditions at any time.

Changes will take effect immediately upon posting on this page.

Contact

For questions regarding these Terms and Conditions, please contact us through the Contact page on this website.